After four days of system failure, Electrical Company Ghana customers in the Ashanti Region have been lining up in a desperate rush to buy electricity credit.
At numerous vendor stations in Kumasi, there are long lines of people urgently looking for electrical credit.
For four days, some Ashanti Region customers and suppliers who were impacted by the system outage were unable to buy or sell electricity.
“I have been searching for light for about four days now, but I am unable to get some. My room has been full of heat and it has destroyed my meal,” one customer said.
“For three days now, I have been unable to get access to pre-paid. I just bought GHC100 pre-paid light and after ten days it got finished, I have been roaming for several days,” another customer said.
According to one vendor, ECG had promised to restore the system on Monday, but it was really restored on Tuesday in the afternoon.
“We were promised of fault restoration on Monday and it just came. I only told my customers what I have been told by the ECG. We have been able to restore it now.”
The Electricity Company of Ghana stated in a news release that it has had some technical difficulties with its prepaid metering system in the Ashanti Region.
Similar problems occurred in September, preventing customers in certain regions from buying electricity for more than a week before the problems were resolved.
